Need Help ?
Embedded Support Link
Click on the ? icon located on the tool bar or home page of the SpecVet application. A new ticket window will be opened.
Please include a valid email address so that we can directly respond to your questions. This is our preferred method for routine support as we are automatically create a support ticket for you as well as capture key data such as clinic name and current layout.
Email
support@specvet.com
We will respond to your email promptly and you should be able to follow the thread based on the unique ID
Routine Telephone Support
Routine telephone support is available 9 am - 6 pm (CST). Call SpecVet: 1 877- 499-7732 and listen for the prompts.
After hours and weekend support
We pride ourselves on being able to support the demanding 24x 7 hours of many our our clients.
Call SpecVet at 1 (877) 499 7732, option 2 for support and leave a message with your name, hospital name and contact telephone number. One of our technicians will call you back shortly afterwards and respond to your problem
This level of support is intended for significant failures or issues. Routine support such as set up questions, functionality questions, feature requests, should be reported via automated mechanisms (embedded link or email) at any time or call our office during normal business hours
FAQ's
Check out our FAQ question section, many of your routine questions can be answered here.
White Papers
Our white papers are designed for SpecVet on site administrators or staff that provides IT support for the hospital. These are typically more detailed writings on various aspects of the SpecVet system.
